Customer Charter

Our customers are at the heart of our business and we are committed to delivering an unrivalled service to each business we work with.

We continuously strive to tailor our services to meet individual needs and promise to deliver a service that is of the highest quality and offers value for money. Our customer charter explains the level of service you can expect from our team:

Our customer charter

We are always on hand to help

We will always give you the right treatment

We will communicate with you in a clear manner

We provide solutions you can trust

We value your opinion

We are committed to keeping you informed

We care if things go wrong

We care about the environment

We listen to feedback

If you have something wonderful to say about the customer service you have received from our team, or if you think there’s something we can do better, we want to know.

We listen to all feedback and use the comments we receive to shape the way we work. This ensures we continue to improve our standards.

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Comply with Clarity

Comply with Clarity is the UK's fastest growing packaging compliance scheme. We are proud to be the first choice for so many producers looking for the lowest costs teamed with the best service.

NEWS

January packaging waste data reports slow start for some materials

NEWS

Environmental Audit Committee publishes report on green recovery post-pandemic

NEWS

Deposit Return Scheme Enquiry Launched

NEWS

Clarity Environmental earns a spot on the ‘Top 32 sustainable businesses to look out for in 2021’