Customer Charter

Our Promise

Our customers are at the heart of our business.

We are committed to delivering an unrivalled service to each business we work with. We continuously strive to tailor our services to meet individual needs and promise to deliver a service that is of the highest quality and offers value for money. Our customer charter explains the level of service you can expect from our team:

Our customer charter

We are always on hand to help

We will always give you the right treatment

We will communicate with you in a clear manner

We provide solutions you can trust

We value your opinion

We are committed to keeping you informed

We care if things go wrong

We care about the environment

We listen to feedback

If you have something wonderful to say about the customer service you have received from our team, or if you think there’s something we can do better, we want to know.

We listen to all feedback and use the comments we receive to shape the way we work. This ensures we continue to improve our standards.

August data released

Reasonable progress was made in August overall, but with only 3 out of 7 grades meeting their monthly target we will need to see consistent uplift in production rates to meet the yearly targets.

3rd October 2022

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EPR: The Complete Guide

The implementation of Extended Producer Responsibility (EPR) is imminent and obligated businesses must begin preparing now.  

1st September 2022

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Only 5% of liable businesses registered to pay Plastic Packaging Tax

It has been revealed that just 992 obligated UK businesses signed up to pay the plastic packaging tax (PPT) in the first month of registrations.

1st September 2022

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Contact Us

0845 129 7177 info@clarityenv.eu

9 & 10 Hunns Mere Way
Woodingdean Business Park
Brighton
BN2 6AH

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