Customer Charter

Our customers are at the heart of our business.

We are committed to delivering an unrivalled service to each business we work with. We continuously strive to tailor our services to meet individual needs and promise to deliver a service that is of the highest quality and offers value for money. Our customer charter explains the level of service you can expect from our team:

Our customer charter

We are always on hand to help

We will always give you the right treatment

We will communicate with you in a clear manner

We provide solutions you can trust

We value your opinion

We are committed to keeping you informed

We care if things go wrong

We care about the environment

We listen to feedback

If you have something wonderful to say about the customer service you have received from our team, or if you think there’s something we can do better, we want to know.

We listen to all feedback and use the comments we receive to shape the way we work. This ensures we continue to improve our standards.

Clarity Environmental strengthens planet commitment as it joins ‘Buy an Acre’ programme

29th November 2021

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October packaging recycling data points to strong year end

The release of the October packaging recycling data indicates a very strong end of year result across almost all grades, with paper and wood already having met the 2021 targets with carry over.

24th November 2021

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Further information from HMRC on registering for the Plastic Packaging Tax 2022

The introduction of the Plastic Packaging Tax is now only months away and HMRC has updated information for those businesses who must prepare for April 2022.

19th November 2021

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